Expense control
No net increase in Thrive costs for 2027, and we're actively pursuing favorable contract renegotiations on your behalf.
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How likely are you to recommend Thrive to a colleague?
0 means not at all likely, 10 means extremely likely.
Not at all likelyExtremely likely
Thank you for your feedback. We've been listening, and here's what we're doing to act on it.
Consistency
Fewer management layers mean decisions sit closer to you, and home office bonuses are now tied directly to client satisfaction.
Accounting
We have new accounting leadership in place, and we're actively evaluating technology and process improvements so the team spends less time on busy work and more time on thoughtful work. We know accounting hasn't been at its best. We're not satisfied, and we're working hard to improve.
Staffing
Thrive was named a PSBJ Best Workplace again. Retention is trending better in 2026 than 2025, but there's still room to improve. Reducing site and regional turnover is a top priority for 2027.
My Regional Manager provides great leadership.
My site team is stable and performing well.
Thrive's accounting services meet our needs.
Monthly financials are accurate and on time.
To the extent you've experienced it so far, the 2027 budget process has been thoughtful, accurate and timely.
Thrive's fees are fair for the value I receive.
Thrive's marketing is driving results at my property.
I'm confident in Thrive's pricing recommendations for my property.
I'm satisfied with the communication I get from Thrive.
I have confidence in Thrive's senior leadership.
I'm interested in piloting Thrive's centralization and AI tools at my property.
What's one thing Thrive could do better?
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